Abbey Dental Care

51 Gowthorpe, Selby, North Yorkshire, YO8 4HE


Average review score from 112 reviews




Very thorough
Very thorough examination, very easy to talk to and ask questions.
Jennifer T
12th October 2017

Gentle, respectful, caring
Gentle, respectful, caring, not patronising. Happy to discuss possible treatment options etc. Also competent.
Anonymous
12th October 2017

Very thorough
Very thorough, explained everything clearly. Polite and a very nice manner. Ran pretty much on time. Got text reminder of appointment. Good.
Beverley S
6th October 2017

Clear, concise on treatment options
I have only seen Mr Gray once as he is new to the practice. I went with a damaged tooth which needs a crown. Mr Gray went through the options and prices in a way that allowed me to make an informed decision about my treatment.
Maureen
6th October 2017

Abbey Dental Care
This was my first meeting with Mr Dev Jangra. He informed me throughout the procedure of what he was doing. Always a pleasant person.
W.L.L.
5th October 2017

Nothing but praise for Abbey Dental
I transferred to Abbey dental care a few years ago & so glad I did. The reception staff are lovely & helpful & today I met my new dentist. Dr Gray. Don't think I'm going to be as nervous in the future; he was very thorough kind & gentle.(his assistant nurse is lovely too). Thank you.
Anonymous
27th September 2017

A thorough dentist
It was Mr Gray's first day at the practice and all the dental health checks he carried out as routine were so thorough, reminded me of when I used to go to a private practice. He instilled me with confidence that he would provide the best care for my teeth. Very kind and reassuring nature. Walked out with a smile on my face.
Anonymous
14th September 2017

Extremely friendly service
Extremely friendly service as soon as you walk into reception. Appointments are usually on time. Mr O'Neill always greets his patients in the waiting room and escorts them to surgery and back later after treatment. Explains everything in detail.
D Kent
29th August 2017

Abbey Dental Care
Nice environment, easy parking, nice reception and good dentist.
T.Robinson
29th July 2017

Kind and supportive
Sophie, dentist, and her assistant are kind, supportive of my nerves and anxiety. Excellent. Also the hygienist and assistant who work with me are the same. Finally, Helen on reception was lovely when I needed an urgent appointment and when I arrived at the surgery.
Helen D
29th July 2017

Excellent service
I broke a tooth in France and rang for appointment when I returned. Staff, as always, were very helpful. Whilst still in France I was texted with an offer of a quicker appointment which worked out well. The staff are always caring and listen to what you say. I am very happy with the service I have received so far.
Charles J
28th July 2017

Very good dentist
Very friendly, very good dentist.
Victoria Q
28th July 2017

I feel cared for as an individual
My dentist takes time to make sure I am coping with the treatment. I feel cared for as an individual and the treatment is so deft and efficiently done. I am always advised on how to care for my very elderly teeth in the best way.
L.M.
28th July 2017

Abbey Dental Care
Very friendly dentist.
Lydia W
11th July 2017

A nervous patient
As a very nervous patient I was put at ease with utmost care and understanding. Excellent dentist and dental nurse.
Tracy B
11th July 2017

Abbey Dental Care
First appointment at this practice with Dr Bonner. Previously saw Dr Bonner at his previous dental practice and always trusted him and felt comfortable going to the dentist. He is a lovely, caring, very professional dentist, probably the best I have ever had. Whole practice is professional as well. So pleased to have made the move here.
Debra W
6th July 2017

Extremely happy
Receptionists were so helpful and understanding. My dentist and assistant nurse were amazing, I had to end up having a tooth extraction. They put me at ease and relaxed me, the extraction did not hurt a bit.
Jules R
6th July 2017

Efficient dentist
Emergency treatment given on same day. Text reminders sent. Friendly, efficient reception staff and friendly, skilled dentist and assistant.
J Watson
27th June 2017

Very knowledgeable and friendly dentist
Been a patient here for many years. Recommended them to my wife whose dentist retired, she is also very impressed.
Anonymous
27th June 2017

Efficient, pain free
Efficient, pain free, quality care in a relaxing environment.
A Bramley
27th June 2017

Polite and professional
Polite and professional team with good business like approach to providing a caring service. Initial assessment very satisfactory.
J.R.M.
19th June 2017

Very happy with dental care
Very happy with dental care. Very professional and friendly. Dentist seen was Mark Baillie.
Ann B
15th June 2017

Abbey Dental Care
Professional, friendly and efficient.
Julie F
13th June 2017

Really fabulous with my boys
Very friendly, puts you at ease. Really fabulous with my boys, they are never scared about appointments.
Mrs Birch
12th June 2017

Very caring
Very caring and gave comprehensive explanations.
Tracy M
12th June 2017

Abbey Dental Care
He is nice, gave multiple options, gave me a remedy to my problem.
Jessica C
12th June 2017

Very friendly dental practice
The dentist and staff are always friendly and helpful. My wife and I are very happy with the service that we receive which is very efficient.
D Cooper
5th June 2017

Very good practice all round
Everyone so pleasant, always a ready smile, make you feel welcome. Dr O'Neil comes to greet you and take you through. He always explains treatment required and costs. Never feel rushed. Also pleasant waiting room. Very good practice all round.
Patricia P
2nd June 2017

Excellent visit
I am not a fan of the dentist, I had a bad experience a few years ago. The appointment ran on time so I was not getting nervous waiting. He explained the procedure, was very thorough, put me at ease.
V Jennings
1st June 2017

Patient, kind
Very patient and kind nursing staff.
Anonymous
1st June 2017

Professional and thorough
Very happy with my dentist, professional and thorough during my visit, also gives you good feedback.
Keith F
1st June 2017

Good customer service for Denplan
Mr O'Neill is a good professional and engaging dentist who always treats me with care and respect. My only concern is that as a Denplan patient I am treated differently from NHS patients. We get a better waiting room and sometimes staff speak to NHS staff less respectfully than private patients. I am not a better person just because I can afford private treatment. All patients deserve equal treatment and respect
Joanna P
31st May 2017
Abbey Dental Care replied on 31st May 2017:
We treat all of our patients with dignity, care and respect.. All of our team have received a high standard of customer service training, and treat everybody equally regardless of how their treatment is funded.. One of our primary aims is to ensure all of our patients receive the highest possible standards of care. If you witnessed a member of staff speaking to a patient in a manner not meeting this goal, we would encourage you to contact the practice directly to discuss your concerns, and allow us to investigate the incident. We are a very busy practice and see lots of patients everyday. As a result we have 3 different waiting areas, and patients are asked to seat in a specific waiting area dependent on which surgery they are bring seen in. We aim to make each waiting area a pleasant environment for our patients to spend time in. Again if you feel any of our waiting areas are not up to standard, we would welcome any feedback you may have.

Sophie Swift
Exceptional dentist and assistant, Wendy. Double filling and did not even feel the injection. Nice manner, explained everything in advance. Patient.
Anonymous
25th April 2017

Well run practice
I have always found Abbey Dental Care to be organised, well managed and clean. The facilities are modern and comfortable. Mr Bonner is one of the best dentists I have seen. He is professional, friendly and helpful. The treatment and advice that I have received has always been excellent.
Emma L
23rd March 2017

Modern, friendly and caring
It is a modern, friendly and caring practice. Very efficient in it's administration and call out systems.
John C
10th March 2017

Extremely good care
We have both had extremely good care and advice since we have moved to this practice some years ago. They are consistently efficient, caring and clean.
Mortimer R
10th February 2017

Excellent, prompt
Excellent, prompt service.
Sarah C
10th February 2017

Service and treatment is good
Practice is located centrally and convenient.
Anne M
31st January 2017

Brilliant service
Been with this practice 25 years plus. Never had any reason to complain.
G.W.
24th January 2017

Efficient practice
I have been with Abbey Dental Care for several years and have always received the best care.
Val L
13th December 2016

Extremely caring hygienist
Donna put me totally at ease as I am quite a nervous person. She told me everything she was going to do before she started. She put me totally at ease, what an amazing lady. I would totally recommend her to everyone I know. If going to the dentist could be a pleasure, well my visit to see Donna and her assistant was just that. An absolute pleasure. From a very relaxed, at ease patient, you are both amazing.
J Cox
2nd December 2016

A really good dentist
My dentist is a really good dentist. Very kind, patient and takes pride in his work. No fears about going to the dentist.
Anonymous
2nd December 2016

Same day crown and implant.
I recently had a crown done at the practice. the great thing is it was all done in one visit. I also have had an implant done at the practice, what I thought was going to be an uncomfortable experience turned out to be the most comfortable treatment I've ever had. the implant feels just like a normal tooth.
Anonymous
25th November 2016

Very caring
Have used this practice many years, very caring as always.
Anonymous
15th November 2016

Very good
Practice has been very good and all treatment has been carried out efficiently and in an empathetic manner.
Anonymous
15th November 2016

Thorough, polite, professional
Dentist gives thorough check up and listens to me. Surgery is clean and well organised. Receptionists very polite and professional. Practice is very organised.
Christine R
15th November 2016

Very patient, excellent service
I do not usually enjoy a trip to the dentist especially when a filling is involved. This is the second time I have seen Dr Ramona and she was brilliant. She had time to talk through my treatment and took an additional Xray as I had advised her of a separate issue. Throughout the treatment she was very gentle and precise and worked in tandem with her assistant. I did not feel rushed at any stage.
Ruth B
15th November 2016

Very friendly practice and caring
I have been with this practice under the care of Mr O'Neill for about 18 years and I would not change.
J Chapman
28th October 2016

Friendly, caring, thoughtful
Everyone friendly on arrival, a caring and thoughtful dentist, helpful when choices are required.
Zena B
27th October 2016

Confience giver
I have always been frightened of dentists but Mr Bonner has been so gentle and patient, I have been able to keep appointments for 2 years now which is amazing for me.
H Chambers
27th October 2016

Excellent treatment
Excellent treatment. Good care and accommodating.
Anonymous
27th October 2016

Very pleasant and caring
Very pleasant and caring dentist. All dealings at the desk and on the phone have been helpful and pleasant.
Margaret P
13th October 2016

Good staff
Staff are good at fitting you into appointments when needed even if short notice. My dentist has been good recently with feedback on my brushing and where I need to improve.
Kim W
13th October 2016

Calm, considerate
The morning I telephoned I was immediately put at ease by the receptionist. I was in pain and she ensured I was given an appointment that morning. Everyone int he surgery were warm and welcoming and tried to make me feel at ease and that all would be well. The dentist, James Bonne, was very considerate and made sure I knew exactly what was needed to make me well and ensured he did it in a calm and considerate manner, thus making me relax and be as comfortable as possible. The outcome was good and today, a day later, I am in no pain after 2 weeks of suffering.
S A Lamb
10th October 2016

Good emergency service
On the occasions when myself or family member has required urgent dental attention we have always been seen very quickly and dealt with efficiently.
Anonymous
10th October 2016

Very caring, understanding dentist
I have had several bad experiences with dentists over time and this resulted in me not trusting any of them. This meant that I had not visited a dentist for several years. My teeth were in desperate need of treatment but the dentists I has visited for quotes were only interested in giving me the perfect smile, not looking after my oral health in general and dealing with these problems before starting any kind of treatment on my teeth. Dr O'Neill was not one of these dentists and gave me a full honest brief of what was required and a genuine cost for the treatment. My trust grew on each appointment and the extreme anxiety I had always felt eased. Over 14 appointments Dr O'Neill did give me back the confidence to smile again without being embarrassed.
Lynne M
13th September 2016

Cannot be faulted
I cannot thank the practice enough for the way my husband is treated, everyone one from the receptionist to Mr O'Neil himself cannot be faulted.
Anonymous
1st September 2016

Fabulous dentist.
Fabulous dentist. Great praise for Amy, her rapport with children is brilliant.
K Newbon
23rd August 2016

Brilliant with nervous patients
After a lot of orthodontal work and jaw surgery I was very nervous about having any work done. I was told by a previous dentist I needed fillings but she did not understand that I was nervous and was quite sharp with me. I got referred to hospital for sedation but there was issue after issue. I searched online for a private clinic and found Abbey Dental Care. Dr O'Neill has been nothing but fantastic with me, always patient, always checking that i am alright with any work he does, even if it is just to check my teeth with a mirror. If anyone is nervous to have dental work done I could not recommend this dentist enough.
D Debenham
23rd August 2016

A pleasant experience
A pleasant experience from arriving to leaving the practice. Reception staff could not be more caring and attentive. Dentist was excellent and listened to what I had to say, explaining various options.
B Shepherd
17th August 2016

I value my dentist
I value my dentist because he always greets me with a lovely smile. He is thorough and detailed in his examinations and procedures yet very empathetic towards the needs of the patient. I feel privileged to have such a good dentist as Dr Farley.
E Metcalfe
9th August 2016

Welcoming and efficient
The practice is welcoming and efficient. The dentist listened to what I had to say, gave my teeth a thorough assessment and patiently explained the problems to me, and the course of action he could take. The choice was mine but he gave me all the information I needed to make the choice of treatment.
E M Royle
3rd August 2016

Impressively equipped and managed
Busy practice, efficient reception, short delay explained. Treatment room impressively equipped and managed by dentist and dental nurse who allayed anxiety. Treated courteously with full explanations, helped as I was not feeling at all well.
I Dearn
27th July 2016

Well looked after
I have used this practice for over 20 years. I have no faults with it. They are a great team, well looked after from start to finish. Very good practice.
M Dickson
22nd June 2016

Thanks
Dr Schmidt and the dental nurse that treated me were exceptional and filled me with confidence that the dentist is actually nothing to fear. Thank you very much!
Gary Orchard
26th May 2016

Very kind and efficient
Very kind and efficient dentist. I am a nervous person but he puts me at ease and I am confident in visiting and having my teeth attended to.
D Child
27th April 2016

Friendly dentist
Friendly dentist, put my daughter at ease; Lovely receptionist, very helpful, went out of her way to ensure my daughter would get her gum shield as soon as possible, above and beyond help.
A Smith
20th April 2016

Caring, friendly, informative
A very caring, friendly and informative dentist. The dentist explained everything that was going to happen at my check up, he put me at ease straight away. I am very pleased with my check up, it was very thorough and it was explained what was included in the cost. Also he explained an alternative treatment that I could have to my teeth to deal with some slight staining, I was informed that this would be private treatment but did not try to talk me into it which I find really good.
C Tomlinson
19th April 2016

Emergency appointment
Needed an emergency appointment and was told to come to surgery and sit and wait. I was actually seen within minutes and diagnosed with an abscess. I was asked what I wanted to do when the abscess had healed and felt the decision was mine. As always the dentist was excellent, compassionate, professional. Reception staff are good too.
C Glazier
19th April 2016

Fabulous service
I missed an appointment but called in to the practice, no problem, fitted me in and had fabulous service.
L Todd
6th April 2016

Very happy patient
I have been a patient at the practice for over 30 years and have always been very pleased with my treatment. I must say my present dentist is so very caring indeed.
J Eaglesfield
23rd March 2016

New dentist
Changing dentist was a great worry to me. I moved from Blackpool over years ago and still returned every six months for check ups. I knew it was time to find a new dentist and looked up Abbey Dental Care on my laptop. From the moment I spoke to the Practice Manager I felt better, she put me at ease. My initial examination went well and when I returned for a filling and scrape and polish I felt at ease. It was all painless and I was clam. This is a great relief to me.
S Fenemer
15th March 2016

Fantastic service
A big thank you to Angela and ramona and crew. There was a panic yesterday when the post let us all down. Angela sorted everything out for me with what I can only explain as a true passion for customer care. A massive thank you and cheers.
John Clay
10th March 2016

Excellent dentist and surgery
Over ten years since I have been to a dentist so a lot of hard work was needed. The dentist and surgery in general were excellent. Explanations of treatment, top rate treatment. Cannot praise them enough and in particular Dr O'Neill and Lindsay.
S Hanna
8th March 2016

An excellent dentist
An excellent dentist, caring, explained everything she was doing, very reassuring.
R Eastwood
7th March 2016

Excellent treatment
Excellent treatment from a dentist who cares about your teeth and looking after them and not about making a lot of money out of patients.
J Bunce
7th March 2016

Emergency appointment
I received a text the day before about a cancellation and booked the appointment. My dentist on the day was running 45 minutes late but I was called in to see another dentist 5 minutes later. He explained everything, thorough examination before starting any work and it was very quick and painless.
D Barton
24th February 2016

Good dentists
I have seen 2 dentists at this practice. Both do a good job. Organising of appointments is very good. In an emergency they did well to fit me in.
L Bishop
10th February 2016

A very good dentist
I have been using this dentist for over 15 years and have never had a bad work or experience in all that time so I think that deserves to be said.
D Brogan
10th February 2016

So very nice and gentle
I have been afraid of dentists since my school days. I started going to Abbey Dental Care when I returned to Selby, I was still very afraid even in my 50's, but then my dentist left Dr Ramona came and I am no longer afraid. She always puts you at ease, she talks you through everything she does. I had to have fillings but I was not afraid, she is very nice, all the staff are. My sister and her family have the same dentist as me and they think the same, I find her so very nice and gentle. So now I am happy and I am not afraid anymore and I have perfect teeth.
P Wilcox
10th February 2016

Professional, friendly
Always a professional, friendly service.
J Drake
5th February 2016

An excellent practice
I have had no problems with the dentist and they are an excellent practice. The team of receptionists are very good and approachable. Also very helpful and caring too.
Anonymous
4th February 2016

An inspired move
After 40 years with the same dental practice in York, I transferred to Abbey Dental Care so that I could continue to be treated by the same dentist who had moved there. I would recommend this practice not only because I think my dentist is very professional and caring, but also the reception staff are competent, friendly and obliging.
Anonymous
4th February 2016

Quick, efficient
Quick, friendly staff, efficient.
Anon
1st February 2016

Dr Sharma and Kay!
I recently came in to have some work done on my teeth and Dr Sharma and Kay were fantastic! Dr Sharma was so thorough and caring and ensured I was ok throughout the whole procedure. Both Dr Sharma and Kay were very friendly and professional with a great sense of humour which definitely eased my nerves! They were also amazing with my 2 year old son who now keeps asking to go to the dentist(!). They are an asset to the practice! Thank you both for a surprisingly pleasant visit! Katie.
Anonymous
2nd January 2016

Excellent, informative and friendly
Very happy with the dentist, visited with my daughter who is quite nervous but the dentist made her feel at ease. The dentist explained everything and was very helpful and had a friendly nature. He offered solutions to issues I had over sensitivity in my teeth. Talked me through Xrays, explained ways to look after my teeth, very impressed.
A Smith
26th November 2015

Excellent dental surgeon
I have been a patient at Abbey Dental Care for 23 years and have always been treated very well. Today I was treated by a new dental surgeon, Dr Sharma, he was excellent. Very thorough, explained everything to me, good bedside manner. Cannot praise him enough.
G Woodbridge
26th November 2015

Caring dentist
I recently changed to a different dentist in the practice after 20 years. A recently qualified dentist treated me thoroughly, carefully and kept me informed as to what he was doing and why during the examination.
C Mackenzie
2nd November 2015

Care and courtesy
Dr O'Neill and all the staff were extremely courteous and polite. Dr O'Neill explained what he was doing and why. I have dentures and he explained the necessity of regular mouth health checks. I am happy with the service.
V Findlay
2nd November 2015

Very friendly and reassuring
A very friendly, reassuring dentist. He was not bothered by the fact that I was a new patient asking him to repair dentures not made by this practice. I felt very welcome and have great confidence in his advice.
J Arkless
29th October 2015

Very caring dentist
Very caring dentist.
M V Wood
22nd October 2015

Helpful and professional
Pleasant, light and airy. Helpful, friendly staff. Treatment very professional.
D Pine
22nd October 2015

Helpful and friendly
Staff are very helpful and friendly. Dentists are professional and considerate.
Anonymous
20th October 2015

Good service
Good service, clean, pleasant practice.
V Jennings
7th October 2015

Helpful, friendly and honest
I feel comfortable with the staff and dentist at Abbey Dental Care.
A Baldwin
1st October 2015

Helpful, kind and supportive
Dr O'Neill and his staff have always been extremely helpful, kind and supportive of any treatment I have needed. I have recommended this practice on numerous occasions to friends and family. An excellent practice.
A Boulton
29th September 2015

Helpful Staff
Staff are very helpful & friendly. The dentists were professional and considerate.
Anonymous
29th September 2015

Friendly and reliable practice
We have used Abbey Dental since arriving in Selby 35 years ago and have received excellent treatment, good advice and prompt appointments when needed.
J Clarke
10th September 2015

Very caring dentist
Makes you feel at ease and always makes sure everything is OK during treatment.
D Salter
7th September 2015

Dentistry at its best
After a wonderful experience today and superb service from Abbey Dental for some years, it is a delight to have a chance to go public with my compliments. Like most in public service these days, dental practices are under pressure yet, with all the pressures, frustrations and stress, every member of staff at Abbey Dental are always pleasant, helpful and courteous. Receptionists always try to meet patient needs and the dentists, without exception, are always willing to discuss treatment and options with patience and professional interest, even when they are running late. I am always happy to accept delay for no urgent treatment but more impressed when the need is urgent as has happened several times. There is a magic at Abbey Dental where, in spite of all the pressures and time limits there is always a slot for an urgent need. Just today, having some discomfort from a broken tooth, I was invited to wait, perhaps for some time, hoping a dentist could see me. Within half an hour I was being treated with the usual interest, advice, helpful comment and treatment for my problem. This is dentistry at its best. My molars are in their eighth decade and enough for my needs have survived, largely thanks to the magic of Abbey Dental. My thanks to them, one and all.
Mark Warren
7th September 2015

Quick Attention
My gums became inflamed and very painful. I was given an appointment within hours of phoning and received excellent treatment.
M Edwards
19th August 2015

Very Happy Customer
I feel that all the staff at Abbey Dental Care give excellent service, and are very professional in all aspects of their job. Very happy to be a customer.
Karen W
11th August 2015

Easy For The Whole Family
The staff at Abbey Dental Care are friendly and approachable and they make the experience easy to manage for the whole family.
Anonymous
11th August 2015

Very Friendly
The team at Abbey Dental Care are very friendly, they put you at ease.
Anonymous
8th August 2015

Extremely Professional
Abbey Dental Care are extremely professional. They are very friendly with a very caring attitude.
P Robinson
7th August 2015

I Will Definitely Be Going Back
I've been petrified to go to the dentist, but I have no idea why. The staff at Abbey Dental Care were all amazing, they put me at ease. I will definitely be going back.
Ian B
7th August 2015

Very Caring
Abbey Dental Care are very caring and look after me with great kindness.
A Cruse
6th August 2015

Quick & Pain-Free
Experiencing a lot of pain with a sensitive tooth. Dr. O'Neill from Abbey Dental Care recommended a root filling in order to solve the issue. I was apprehensive about the procedure, but there was nothing to worry about. It was quick, pain-free and honestly the best filling I'v ever had. The was no pain after the numbness wore-off and I was eating and drinking normally just hours after. Amazing!
Annette M
6th August 2015

Very Welcoming
The environment at Abbey Dental Care is very welcoming with pleasant and helpful staff,
Natalie P
5th August 2015

Extremely Caring and Friendly
I really enjoyed my treatment with the therapist today, she was extremely gentle. I didn't feel any pain after the injection and it was a very comfortable experience. I would like to thank you and wish you the best for the future.
Sandra W
5th August 2015

Very Quick Service
I rang up less than an hour ago and got to see the dentist for a filling repair. Excellent service from Abbey Dental Care.
Anonymous
5th August 2015

Helpful Advice
The team at Abbey Dental are always friendly and offer helpful advice.
Anonymous
4th August 2015